| Authorising body: | Ministry of the Industry and Trade of the Czech Republic |
|---|---|
| Group of fields: | Business |
| Occupation: | Retail specialist, Commercial operations clerk |
| Validity of standard: | from 29/6/2015 |
| Qualification level: | 3 |
Qualification Standard
| Vocational competence | Level |
|---|---|
Planning of type and volume of stock in a trading and operating unit as per forecasted sales |
3 |
Receipt, purchase, storing of goods, care of goods and handling of stock in a trading and operating unit |
3 |
Quality assessment of goods |
3 |
Preparation and set-up of goods for sale |
3 |
Price quotation and account of sales |
3 |
Offer of a variety of goods along with professional advice |
3 |
Set-up and display of goods in a trading and operating unit and shop windows |
3 |
Ensuring and providing additional customer services connected with the sale and collection of goods |
3 |
Operation of a cash register and cash register systems |
3 |
Conversion of prices of goods and services to a foreign currency for payments at cash registers |
3 |
Accepting cash and noncash payments from customers for goods and services in a trading and operating unit |
3 |
Filling in sales documentation, preparation of related documents in a trading and operating unit |
3 |
Stocktaking in a trading and operating unit |
3 |
Dealing with customers, business partners and inspecting authorities in accordance with applicable legislation |
3 |
Knowledge of applicable legislation in the field |
3 |
The qualification standard was prepared by the Sector Council for trade and marketing. It has been established and licensed for this activity by the Chamber of Commerce of the Czech Republic and the Confederation of Industry of the Czech Republic.